Welcome to Natural Cups! We are committed to providing a seamless shopping experience.

To ensure clarity, please review our store policies below:

 

Store Hours • Monday to Friday: 9:00 AM to 5:00 PM • Saturday: 9:00 AM to 5:00 PM • Sunday: Closed  • Holidays: Please check our website or contact us for holiday hours. 

 

Return and Exchange Policy • Returns: Items can be returned within 21 days of purchase with a valid order purchase • Items must be in original packaging and unused. • Certain items (such as sale or clearance items, perishable goods, etc.) are non-returnable. • Exchanges: Exchanges are available for items of equal value within 21 days, subject to availability. • Refund Method: Refunds will be processed using the original payment method. • For any returns or exchanges, please contact our customer service.

 

Shipping Policy • We ship only to United States. • Shipping Rates: Shipping costs are included on your purchase• Processing Time: Orders are processed within 1-2 business days. • Delivery Time: Estimated delivery time is 3 - 5 business day after order processed. 

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Pricing • Prices are subject to change without notice. • Sale prices or special promotions are only valid during the specified promotional period.

 

Discounts and Promotions • Discounts cannot be combined unless stated otherwise. • Promotions are valid for the time period specified and are subject to availability. Thank you for choosing [Store Name]. We look forward to serving you! If you have any questions about our policies, feel free to reach out to us at any time.